Terms of Service

Last updated: May 15, 2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of our email delivery management platform ("Service") provided by Outboundly.EU. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Use of the Service

Our Service provides an email delivery management platform through which users can send, track, and manage emails. You are responsible for maintaining the security of your account and are fully responsible for all activities that occur under your account and any other actions taken in connection with it.

3. API Usage

Our Service provides application programming interfaces (APIs) that allow you to programmatically access our Service. When using our APIs, you agree to:

  • Comply with any rate limits and other usage restrictions that we may impose on API access
  • Not attempt to circumvent any security measures or access restrictions
  • Not use the API in a manner that could damage, disable, overburden, or impair our servers or networks
  • Not use the API for any illegal or unauthorized purpose

4. Email Content and Sending Practices

You agree not to use our Service to send any content that:

  • Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Infringes on any proprietary rights of any party, including copyright, trademark, trade secret, or patent
  • Contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware
  • Constitutes unsolicited commercial email ("spam")
  • Violates any applicable local, state, national, or international law or regulation

5. Service Levels and Availability

We strive to maintain high availability of our Service, but we do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

6. Payment Terms

Some aspects of the Service may be provided for a fee. You agree to pay all fees associated with your use of the Service. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

7. Privacy

Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. GDPR Compliance

Our Service complies with the General Data Protection Regulation (GDPR) for users in the European Union. For more information, please see our GDPR Compliance page.

9. Limitation of Liability

In no event shall Outboundly.EU be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

10. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email notification, providing notice through the Service, or updating the "Last Updated" date at the beginning of these Terms. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.

11. Contact Information

If you have any questions about these Terms, please contact us.