1. Introduction
This Privacy Policy explains how Outboundly.EU ("we", "us", or "our") collects, uses, and shares your personal information when you use our email delivery management platform ("Service"). We are committed to protecting your privacy and ensuring the security of your personal information.
2. Information We Collect
We collect several types of information from and about users of our Service, including:
2.1. Information You Provide
- Account Information: When you register for an account, we collect your name, email address, organization name, and other contact information.
- Billing Information: If you subscribe to a paid service, we collect payment details such as credit card information or other financial information.
- Communications: Information you provide when you contact us for customer support or other inquiries.
- Email Content: The content of emails you send through our Service, including recipient addresses and message content.
2.2. Information We Collect Automatically
- Usage Data: Information about how you use our Service, including IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits.
- Device Information: Information about the device you use to access our Service, including hardware model, operating system version, and unique device identifiers.
- Email Performance Data: Information about the delivery, open rates, click-through rates, and other performance metrics for emails sent through our Service.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Service
- To process your transactions and manage your account
- To send you technical notices, updates, security alerts, and administrative messages
- To respond to your comments, questions, and requests, and provide customer service
- To monitor and analyze trends, usage, and activities in connection with our Service
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Outboundly.EU and others
- To personalize your experience and provide content and features that match your profile and interests
4. How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
- Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with third parties when you have given us your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access your personal information
- The right to rectify or update your personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
8. GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). For more information about our GDPR compliance, please see our GDPR Compliance page.
9. Children's Privacy
Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us.